Parent and Baby Wellbeing Program
BUPA, in association with PIRI, have developed the Parent and Baby Wellbeing program - a range of support services especially for members with new babies around Australia.
The following services are available under the program:
- Consultation and support over the phone or email
- Identification of depression and anxiety
- Plus personalised follow-up support, if needed - including group programs for adjusting to parenthood and sessions for you and your baby
These services are fully covered as part of your membership, provided you have either hospital or hospital and extras cover.
BUPA comprises
HBA & MBF in Victoria, New South Wales, Queensland, Tasmania, Australian Capital Territory and Western Australia and MBF & Mutual Community in South Australia and Northern Territory.
About the program
Parent and Baby Wellbeing offers valuable support for BUPA members during the exciting and challenging transition into parenthood. Receiving additional support during this time can be helpful, particularly if you or your partner experience any of the following:
- Feeling overwhelmed or struggling to cope
- Worrying about your baby's behaviour
- Difficulties feeling bonded to your baby
- Feeling depressed or anxious
- A premature birth
The Parent and Baby Wellbeing program is part of BUPA commitment to taking care of their members.
How to access the program
1. If you'd like additional support with the transition to parenthood, you can contact PIRI on 1300 360 913 or email Sofia on sofia.rallis@austin.org.au. Simply advise you are a member of BUPA and provide them with your member number.
2. You'll be able to speak confidentially with an experienced professional about what you are experiencing and how you are feeling.
3. A few telephone calls or emails may be all that you need. If you need more support, you may be invited to attend a session in person, where you may be assessed and referred for ongoing, personalised support (for example, face-to-face counselling sessions, group programs or sessions for you and your baby).
To speak to one of our friendly staff, contact us on (03) 9496 4496.
If you require urgent or after hours assistance please contact one of the following services in your state.
Crisis Lines & Other Services:
VICTORIA:
Maternal and Child Health Line 24 hours a day, 7 days a week 13 22 29
Parentline VIC 8am to 12am Monday to Friday, 10am to 10pm weekends 13 22 89
Lifeline 24 hours a day, 7 days a week 13 11 14
Mental Health Crisis Teams Melbourne
The Mental Health "Crisis Assessment and Treatment" (CAT) services assist people who are in crisis with mental problems - including people who are close to suicide.
Mid West Mental Health Service
18 Withers St Sunshine
Duty Worker 24 hours Phone: 9300 8600
South West Mental Health Service
Saltwater Clinic, Floor 1, Footscray Plaza Building
Corner Paisley & Albert St Footscray
Phone: 9928 7444 After hours: 9216 8588
Inner West Mental Health Service
Waratah Clinic,
Floor 2, 641 Mount Alexander Rd, Moonee Ponds: Phone: 9377-3400
After hours: Royal Melbourne Hospital, Psychiatric Triage: 9342-2333
NEW SOUTH WALES:
Karitane Careline 24 hours a day, 7 days a week 1300 227 464
Parentline NSW 24 hours a day, 7 days a week 1300 130 052
Lifeline 24 hours a day, 7 days a week 13 11 14
ACT:
healthdirect Australia 24 hours a day, 7 days a week 1800 022 222
Parentline ACT 9am – 9om Monday to Friday (except public holidays) (02) 6287 3833
Lifeline 24 hours a day, 7 days a week 13 11 14
QUEENSLAND:
Child Health Line 24 hours a day, 7 days a week 13 43 25 84
Parentline QLD & NT 8am to 10pm, seven days a week 1300 30 1300
Lifeline 24 hours a day, 7 days a week 13 11 14
SOUTH AUSTRALIA:
Child and Youth Health Service 9am – 4.30pm Monday to Friday 1300 733 606
Parent Helpline SA 24 hours a day, seven days a week 1300 364 100
Lifeline 24 hours a day, seven days a week 13 11 14
WESTERN AUSTRALIA:
healthdirect Australia 24 hours a day, 7 days a week 1800 022 222
Parent Help Centre WA 24 hours a day, 7 days a week 1800 654 432
Lifeline 24 hours a day, 7 days a week 13 11 14
NORTHERN TERRITORY:
healthdirect Australia 24 hours a day, 7 days a week 1800 022 222
Parentline QLD & NT 8am to 10pm, seven days a week 1300 30 1300
Lifeline 24 hours a day, 7 days a week 13 11 14
TASMANIA:
Parenting Line TAS 24 hours a day, 7 days a week 1300 808 178
Lifeline 24 hours a day, 7 days a week 13 11 14